Help Center

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Getting Started

Begin your journey in just a few clicks—set up your hosting, connect your domain, and launch your website effortlessly.

Announcements

Stay updated with the latest news, service updates, and important notifications from our team.

Account / Billing

Manage your account details, view invoices, track payments, and update billing information with ease.

Technical

Access technical resources, troubleshooting guides, and expert help for all your hosting and domain needs.

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Hosting Plans

How do I get started with web hosting?

Getting started is easy—choose a hosting plan, register your domain, and launch your website using our intuitive control panel.

What is the difference between each plan?

Our hosting plans vary in storage, bandwidth, number of websites, email accounts, and advanced features. Choose based on your project size and performance needs.

What kind of web hosting do I need?

If you're starting out, shared hosting is ideal. For more control and resources, consider VPS or Dedicated Hosting. Businesses should opt for high-performance solutions.

Why do I need a domain name?

A domain name gives your website a unique, professional address online, making it easy for visitors to find and remember you.

Is my website protected from hackers?

Yes, our hosting includes advanced security features like firewalls, DDoS protection, SSL certificates, and regular monitoring to keep your site safe.

How do I back up my website?

You can easily schedule daily or weekly backups via your control panel. We also offer automatic backup options to ensure your data is always safe.

DNS and Domains

How do I get started with web hosting?

To get started with web hosting, you’ll need to choose a domain name, set up DNS settings, and select the right hosting plan that suits your website's needs.

What is the difference between each plan?

Each hosting plan offers different DNS management options. Higher-tier plans provide more control over DNS settings and additional domain-related features like email and subdomain management.

What kind of web hosting do I need?

If you need advanced DNS management and multiple domains, consider VPS or dedicated hosting plans. These plans give you more flexibility and control over your DNS settings.

Why do I need a domain name?

A domain name is essential as it helps people access your website. It’s your online identity and plays a vital role in branding, making it easier for visitors to remember your website.

Is my website protected from hackers?

Your domain and website can be protected from hackers through DNS security measures, SSL certificates, and website firewalls. We ensure your site remains secure with regular updates and monitoring.

How do I back up my website?

We provide automatic backups for your website, which includes backing up domain settings and DNS records. You can also manually back up your website through the control panel for extra peace of mind.

Products and Services

How do I get started with web hosting?

To begin, choose a hosting plan that fits your needs, register a domain name, and follow our setup wizard to launch your website in minutes.

What is the difference between each plan?

Each plan offers different features such as storage space, number of domains, email accounts, and performance levels. Choose based on your site's traffic and functionality needs.

What kind of web hosting do I need?

If you're starting a small blog or site, shared hosting works best. For more power or control, consider VPS or dedicated hosting. E-commerce sites may benefit from cloud hosting.

Why do I need a domain name?

A domain name is your website's address on the internet. It helps users easily find and remember your site, and gives your brand a professional identity.

Is my website protected from hackers?

Yes, we provide multiple layers of security including firewalls, malware scanning, SSL certificates, and DDoS protection to safeguard your website from threats.

How do I back up my website?

You can schedule automatic backups via your control panel, or create manual backups anytime to ensure your data is safe and restorable when needed.

SSL and Security

How do I get started with web hosting?

To secure your website, start by setting up SSL certificates and choosing a hosting plan that offers robust security features, such as firewalls and malware protection.

What is the difference between each plan?

Security varies by plan; higher-tier plans include advanced security features like automated backups, DDoS protection, and proactive vulnerability monitoring.

What kind of web hosting do I need?

If you’re serious about security, consider VPS or dedicated hosting plans, as they offer greater control over security settings compared to shared hosting.

Why do I need a domain name?

Your domain name is vital for protecting your website’s identity. With SSL, you ensure that your visitors' data is encrypted and secure when interacting with your site.

Is my website protected from hackers?

Yes, we provide SSL certificates, firewalls, regular security patches, and malware scanning to keep your website safe from hackers and cyberattacks.

How do I back up my website?

We offer automatic daily backups for your website. You can also manually back up your website through the hosting control panel to ensure data security.

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